Plan Actions and Progress

View all 49 Plan Actions here to see how we’re making progress in this 10-year project. Key collaborators and supporters are actively contributing to our success. Explore key examples and evidence of development, and follow along as we continue updating with ongoing progress and new achievements.

Policy Impact

Actions 1 - 6

Leadership

Actions 10 - 11

Evidence & Voice

Actions 12 - 13

Learning

Action 14

Capacity Building

Actions 15 - 16

Resilience

Actions 17 - 18

Community Engagement

Actions 26 - 30

Relationship building

Actions 34 - 36

Research evidence

Actions 37 - 38

Valuing volunteering

Actions 39 - 41

Additional Actions

Actions 48 - 49

Policy Impact

Responsibility for Volunteering Policy

Through government-wide performance indicators; a cross-government group on volunteering, hosted by the Third Sector Unit; and volunteering inclusive policy analysis.

Local volunteering strategies

Will be developed by Community Planning Partnerships, supported by local Third Sector Interfaces, local authorities and COSLA.

Volunteering Values statement

That reflects Stakeholders’ views (Volunteer Scotland, SCVO, COSLA, Scottish Government, Chambers, Trade Unions, NHS Scotland and Funders) on volunteering and supports national and global initiatives in this area.

Organising for policy success

Through a Policy Champions Network, developed and supported by the Scottish Government and Volunteer Scotland, with representation from across the volunteering sector.

Planning and reviewing policy impact

Through a comprehensive policy review calendar to support timely inputs and implementation of a ‘test of change’ approach for reviewing a key policy area.

Providing agency to volunteers

Through influencing how volunteering is represented in the practical application of policy, for example the recent work around Work Capability Assessments. This will ensure (potential) volunteers can fully participate and engage.

Our progress so far

  • The Third Sector Unit in the Scottish Government have convened a cross-government group on volunteering which meets regularly. Representatives from Volunteer Scotland and other VAP stakeholders are often invited to attend. 
  • Volunteer Scotland have initiated work to develop a Volunteering Values Statement. We are currently engaging with representatives from the Scottish Government to identify stakeholders and working on an engagement plan to progress this action.
  • The Policy Champions Network was launched in February 2023 and has over 100 members. Members of the network receive monthly updates on how volunteering is reflected in policy, and are regularly invited to help shape and inform influence work in this area. Find out more about the Policy Champions Network!
  • The Scottish Government Third Sector Unit are in the early stages of developing a policy review calendar, which is informed through the cross-government group.
  • Volunteer Scotland’s Policy function influences how volunteering is represented in policy on a regular basis. Our key policy priorities to ensure volunteers can fully participate include promotion of the Volunteer Charter with policy makers, and supporting SCVO’s calls for Fair Funding. We have also undertaken specific policy work around education and skills, community empowerment, and the proposed introduction of PVG fees for volunteers.

Funding for Success

Volunteering Funding Consortium

To fund ‘complex’ issues such as inclusive volunteering, and fund ‘capacity building’; to agree objectives; to agree standards; reduce bureaucracy; and improve guidance.

Proof of concept ‘experimental’ funds

The opposite of large scale projects these are small scale ‘tests of change’ where learning is prioritised. Actions address more complex issues and where impact is less certain.

Funding Standards

That focus on societal impact, employ standardised templates, make explicit the funds for volunteering, create agreed outcomes for volunteering impact and make ‘impact measurement’ a condition of grant.

Leadership

Support for Volunteering Leaders

Through identifying leadership development opportunities (e.g. young leaders), assessing current leadership development activity and providing leadership support.

Create ‘System Stewards’ programme

Which is focused on taking participants through a process of making change within an area of volunteering through understanding underpinning systems and how to improve impact.

Evidence and Voice

Build Voice capacity

Through embedding Voice (especially volunteers’ voice) into key decision-making structures and building ‘voice gathering’ capacity (developing skills, educating and providing guides for individuals and organisations).

Build Evidence capacity

Which includes exploring the feasibility of a Volunteering Research Centre; engaging other sector research specialists; agreeing Volunteering Research protocols for wider research sharing; and supporting organisations to increase their volunteering research capability.

Our progress so far

Learning

The Volunteering For All: National Learning Community

Is a ‘shared space’ through which to (a) review voice and evidence inputs (b) understand / articulate the system at the highest level (c) generate or help prioritise proposed actions nationally and (d) review and help support, refine or exit from existing actions.

Capacity Building

Enhancing volunteering practice

Through developing standardised training, an accredited train-the-trainer model and developing career pathways for volunteer practitioners (managers and coordinators).

New capacity building initiatives

Through enabling the scoping and potential pilots for future large-scale initiatives, such as a Volunteer Passport Scheme.

Resilience

Wider, more informed local resilience partnerships

Through appropriate third sector engagement with the Resilience Partnership Infrastructure; and greater access to learning & development on emergency resilience topics.

Improve resilience processes and guidance

To reflect the contribution made by communities; promoting good safeguarding practice in respect of vulnerable people; and updating guidance on informal volunteering.

Our progress so far

  • Volunteer Scotland regularly engage with Scottish Government policy makers regarding resilience processes. We recently helped to shape guidance regarding ‘spontaneous’ volunteering in response to crises, and responded to a consultation on Scotland’s new Flood Resilience Strategy.

Digital volunteering

Supporting Digital practice and Digital access in volunteering

By helping organisations to apply digital tools and share best practice; which includes signposting to existing support (from SCVO and others) that increases use of digital generally; and providing guidance to create accessible content around a volunteering programme.

Awareness and Perception of Volunteering

Co-ordinating national recognition and celebration initiatives

And expanding the Volunteers’ Week programme by including other national events relevant to volunteering.

Delivery of local and regional community events

Which build on existing national celebrations and focus on locally driven community events.

Establish a common understanding of inclusive volunteering

And inclusive volunteering practice through awareness raising campaigns.

‘Tell your story’ platform

That allows volunteers to tell their story in their own words.

Evaluate volunteering awards

And their importance for lifelong engagement, including the potential for adult awards.

Encourage people to consider volunteering

Through tailored, comprehensive and accessible information and guidance that addresses key questions for non-volunteers.

Our progress so far

  • Planning for Volunteers Week 2025 is underway, with Scotland leading the campaign. This includes aligning Volunteers’ Week and the Big Help Out to ensure that both campaigns complement each other.
  • Volunteer Scotland were the proud sponsors of the ‘Volunteer of the Year Award’ category at the 2024 Scottish Charity Awards.
  • Volunteer Scotland are strategic partner of SCVO’s The Gathering 2025, hosting an Exhibition stand and facilitating an event on Employer Supported Volunteering – this relates to Action 42 in the Action Plan.
  • The updated Volunteer Search Site (volunteer.scot) launched on 5th December – International Volunteer Day 2023. This new and improved website has been designed to make it easier for anyone and everyone to volunteer, tell their story, find out more about volunteering and advertise volunteering opportunities. Read more here.
  • The VAP website has undergone a facelift and now reflects the progress made in the last 2.5 years since its launch. This new website will be a key asset within the National Recruitment Campaign.
  • The Tell Your Story platform is included in the Volunteer site (volunteer.scot). It continues to receive volunteer stories from across the sector.

Community Engagement

Leverage community ‘assets’

Through engaging ‘anchor’ organisations and individuals and supporting volunteers’ use of greenspace and bluespace.

Scaling up models of successful community-volunteer engagement

Through understanding the success factors and supporting wider application, thematically and geographically.

Stimulate volunteer pathways

Through initiatives aimed at participants and recipients within community services and interest groups.

Help communities to help themselves

Through supporting a volunteering response to important issues, such as national emergencies, protecting assets under threat, rescuing land for a community garden – this includes sharing good practice examples.

Support Voluntrepreneurs

i.e. support entrepreneurial action that’s focused on creating community-volunteer engagement models or approaches.

Volunteering Opportunities

Volunteering Opportunities +

Through a plan to increase current opportunity volumes and matches which involves identifying and removing barriers for both opportunity publishers and searchers.

Volunteering Opportunities by lifestage

Through collating, reviewing and recommending changes based on motivations and needs at each life stage, including employer supported volunteering and intergenerational activity.

Inclusive nature-based volunteering

Through collating case studies via volunteers and practitioners, and providing guides to help others create roles in this area.

Relationship building

Bridge expertise

Through building relationships between volunteering and community engagement partners.

Engage national partners

Around successful community-volunteer engagement initiatives in order to understand and support.

Tackle transitions for volunteers

Into adulthood by engaging education-focused stakeholders and employers; and into retirement by engaging employers and others.

Our progress so far

  • The Scottish Government have carried out a significant review of the education and skills landscape, with plans for reform announced in the most recent Programme for Government. This provides an ideal opportunity to highlight the important role of volunteering for transitions into adulthood with policy makers. This is being progressed through the Policy Champions Network and Volunteer Scotland’s policy function.
  • The Policy Champions Network has initiated work on this theme in response to considerable reviews of Scotland’s education and skills landscape in 2022, 2023 and 2024. A briefing exploring the contribution of volunteers and volunteering to the development of skills at different life stages was sent to the Cabinet Secretary for Education and Skills in September 2024.

Research evidence

Understand older ‘potential’ volunteers

Through research that examines their needs and motivations to volunteer.

Understand community engagement and volunteering

Through research and monitoring and evaluation data.

Valuing volunteering

Volunteering and Wellbeing

Gain a better understanding of the contribution of volunteering to the Wellbeing Economy by aligning existing research with the National Outcome indicators related to health and social capital.

Create a positive culture for volunteers

Through wider promotion of the impact of volunteering in policy and the media.

Fair Volunteering

Reinforce the distinction between volunteering and paid employment by reviewing and relaunching the Volunteer Charter, introducing fair volunteering principles, and reinforcing the importance of paying expenses amongst others.

Our progress so far

  • The Volunteer Charter relaunch in June 2023 was a great success. The level of engagement significantly surpassed our expectations. 
  • A newsletter was established and all champion logos promoted on our website here –there are currently more than 260 charter champions! Notably, we have seen a number of public sector partners become Charter Champions, including five NHS boards, two local authorities, and most recently the Permanent Secretary of the Scottish Government. 
  • Charter Champion Workshops for VIOs and Influencers have taken place where pledges receive additional support and guidance and are given the opportunity to share how they have started implementing the charter in their programmes and practices and influence change. 
  • Volunteer Scotland is a member of the Wellbeing Economy Alliance in Scotland and has undertaken considerable policy work exploring the contribution of volunteering in a Wellbeing Economy. Most recently, we are actively promoting the inclusion of volunteer participation as a standalone indicator of Community wellbeing in the National Outcomes Framework.

Volunteering Experience and Training

National approach to Employer Supported Volunteering

Which includes an agreed value statement, guidance and accreditation routes and signposting to existing services.

Build knowledge, skills and capacity in inclusive volunteering

Through practical resources, training and peer support.

Knowledge hub to recognise and celebrate volunteering

And ensure that minimum standards are in place for recognising volunteers.

The right level of bureaucracy

Through understanding where bureaucracy can be streamlined (with relevance to VIOs, infrastructure bodies, funders, and others) and the application and impact for different types of volunteers / volunteering.

Create a wellbeing training resource

Which supports volunteers to maintain positive physical and emotional wellbeing and sets a national baseline to support volunteer practice

Improve and widen the uptake of standards of practice

Through the increased promotion of ‘a quality pipeline’ which includes the Volunteer Charter, Volunteer Friendly (VF) and Investing in Volunteers (IiV). Assess potential for ‘QA marked’ opportunities.

Our progress so far

  • Volunteer Scotland are leading the development of a national approach to Employer Supported Volunteering (ESV) (Action 42). We have undertaken a desk review and are hosting an interactive workshop at The Gathering in February 2025 to share findings and hear from the sector about their hopes and expectations around ESV. We will be launching a dedicated ESV VAP Group in early 2025.

Additional Actions

Cost of Living Crisis Response for Volunteering

Understanding the impact of the cost of living crisis on volunteering and work in partnership with key partners to influence decision-makers and develop guidance for volunteer involving organisations on responding to the crisis.

Just transition to Net Zero for Volunteering

That is fair and creates a better future for everyone. Through a set volunteering ‘actions’ (which tackle inequalities and centre on people’s wellbeing), we’ll reduce our emissions and respond to a changing climate.

Our progress so far

  • Volunteer Scotland have joined a Net Zero Working Group with third sector representation (strong social enterprise focus, run by Community Enterprise in Scotland (CEIS)).
  • Volunteer Scotland hosted a Net Zero in Volunteering Event alongside our 2023 AGM. The interactive session led by internationally renowned speaker Martin J Cowling saw great turn out and discussion with many inspiring discussions taking place.
  • The Cost of Living Task Group continues developing regular (as needed) bulletins exploring the impact of the Cost of living crisis on volunteering. This has led to the launch of the National Volunteer Recruitment Campaign, which encourages people to volunteer; this campaign was successfully launched on the 18th of September and aimed at providing tools to help VIOs inspire, support and recruit volunteers. On the 5th of December, International Volunteers Day 2024, the campaigns second phase launched, aimed at inspiring potential volunteers to consider volunteering and look for volunteer opportunities.